INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. At Retropreowned, the product you see in the pictures is the exact item you will receive.

Because we specialize in pre-owned fashion, most of our items are single pieces (no duplicates). We take clear and detailed photos to accurately show the condition, design, and features of each product.

If there are any minor signs of wear, they are clearly stated in the product description to ensure transparency.

Shop with confidence — what you see is what you get.

Where can I view my sales receipt?

Once your order is successfully completed, a confirmation email containing your sales receipt will be sent to the email address you provided at checkout.

Where can I ship my order?

We offer both local and international shipping.

You can have your order delivered to your home address, office address, or any preferred location you provide at checkout.

We ship nationwide within Nigeria and also offer worldwide shipping to selected countries. Delivery timelines and shipping fees will be calculated at checkout based on your location.

If you have special delivery instructions, please include them when placing your order or contact our support team for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS